Privacy Policy for Fenzu

Effective Date: September 10, 2026

Fenzu ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Fenzu collects, uses, stores, and shares information when you use our mobile application and related services.

1. Information We Collect

Depending on how you use Fenzu, we may collect:

Name or username
Email address
Phone number, if provided
Profile information
Photos, listings, descriptions, and other content you submit
Messages or communications sent through the app
Device type, model, operating system, and app version
IP address and technical information
Crash reports and diagnostic information
Location information when you grant location permission

2. How We Use Information

To create and manage your account
To provide and operate Fenzu's services
To allow users to create and manage listings
To display relevant listings and content
To enable communication between users
To improve and personalize the app
To maintain security and prevent fraud or abuse
To diagnose technical problems and crashes
To respond to support requests
To comply with applicable laws

3. Sharing of Information

We do not sell your personal information. We may share information with service providers that help us operate Fenzu, such as hosting, authentication, analytics, crash reporting, and infrastructure providers.

We may also disclose information when required by law or when necessary to protect our rights, users, or services.

4. Photos and User Content

If you upload photos, listings, messages, or other content to Fenzu, that content may be visible to other users depending on the relevant feature.

5. Location Information

If you grant location permission, Fenzu may use your location to provide location-based features, such as showing listings relevant to your area. You can disable location permissions through your device settings.

6. Data Security

We use reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no electronic storage or transmission method is completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain records, resolve disputes, prevent abuse, and comply with legal obligations.

8. Account and Data Deletion

You may request deletion of your Fenzu account and associated personal information by contacting us at the email address below. Some information may be retained when required by law or necessary for fraud prevention, dispute resolution, or legal purposes.

9. Children's Privacy

Fenzu is not intended for children under the applicable minimum age required by law. We do not knowingly collect personal information from children in violation of applicable laws.

10. Third-Party Services

Fenzu may use third-party services for hosting, analytics, authentication, crash reporting, notifications, or other technical functions. These services may process information according to their own privacy policies and applicable agreements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will update the effective date shown at the top of this policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us:

App Name: Fenzu
Email: fenzu.support@gmail.com